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Numara Software and Internationally Acclaimed “Help Desk Coach” Host a New Webinar on Maximizing Help Desk Resources to Deliver Exceptional Support
August 19 - Donna Earl, Known as “The Help Desk Coach,” Provides Best Service and Support Techniques Designed to Achieve Excellent End-User Experience
Rok Group: Reduces TCO using Numara FootPrints from Numara Software
August 11 - Rok realises cost savings and substantial efficiencies by extending Numara FootPrints service desk management solution beyond IT to Procurement and Finance teams
IT Managers Fight Back For More Budget
June 2010 - Dynamic Markets and Numara Software research demonstrates European IT Managers are fighting hard to reclaim lost budget and more optimistic in 2010
Numara Software and the IT Skeptic Host Webinar on How to Design and Utilize a Service Catalog for Your Organization
June 2010 -
National Portrait Gallery Frees Up Time With Numara Track-It!
June 2010 - With Numara Track-It! the National Portrait Gallery has decreased time spent on ‘fire-fighting’ work by 25 -35 percent, saving 2-3 hours per day
Numara Software and Enterprise Management Associates (EMA) Share Best Practices for Pragmatic PC Lifecycle Management
June 2010 - Webinar Introduces New Solutions to Help Organizations Simplify PC Management Processes to Increase Productivity and Security
Numara Software Appoints Ed Reilly as Vice President of Worldwide Sales
June 2010 -
Numara Software Highlights Accomplishments of its 18th Year
April 2010 - Company outlines its strategy to deliver solutions for the mid-market that seamlessly operate across IT Asset and IT Service Management disciplines
PC Lifecycle Management with the Numara Asset Management Platform Dramatically Reduces the Cost and Complexity of Managing IT
April 2010 - Integrated IT Asset, Desktop, Security and Compliance Management Solution Removes the Complexity of Managing Multiple Tools--Reducing Resource Costs and Potential Risk
New Survey from Numara Software Reveals High Usage of IT Service Management Tools Beyond the Service Desk
March 2010 -
Consolidated Service Management Allows IT Departments to Address Process Tracking and Automation Issues in Departments Outside of IT
Clarkson Wright & Jakes LLP Keeps It Legal With Numara Track-It!
February 2010 -
Numara Track-It! helps Clarkson Wright & Jakes take control of its software assets and licensing.
LTT Vending Group Enhances Mobility With Numara Track-It!
February 2010 - Numara Track-It! helps the LTT Vending Group automate its help desk and enhance mobility.
Numara Track-It! helps the National Society for Epilepsy (NSE) deliver a more efficient service to end users.
February 2010 -
Numara Track-It! helps the National Society for Epilepsy (NSE) deliver a more efficient service to end users.
One Housing Group Strengthens Service Desk with Numara FootPrints
January 2010 -
Daily call resolution improves with Numara FootPrints from 10-20 percent in its first year of implementation to 60 percent in the second year.
Numara Software Puts the "Win" in Windows 7 Migration for Planning and Rollout
January 2010 - New Webinar and White Paper Offer Cant-Miss Guidelines for Avoiding Migration Pitfalls
Klein Tools Nails Down IT Asset Management Control with Numara Software
January 2010 -
Klein Tools, Inc. has chosen Numara Software's integrated IT asset management solutions to centralize and improve the companys data and processes.
Friends of the Elderly selects Numara Track-It! to automate user requests over multiple sites
January 2010 - Friends of the Elderly, a UK charity offering high quality residential and nursing care homes, as well as a range of community services to older people, is relying on Numara Track-It! to provide help desk services to resolve over 120 monthly support calls across the charitys diverse facilities.
Selex Systems Integration Selects Numara FootPrints Over Frontrange HEAT
November 2009 -
Numara FootPrints helps Selex Systems Integration manage a complex service desk environment across multiple territories with one single centralised system.
New Version of Numara FootPrints Introduces Unprecedented Levels of Service Desk Efficiency
November 2009 - Significant Usability Enhancements Drive New User Experience, Out-of-the-Box IT Asset Management Integration and Deeper Best Practice Support
NHS Delivers Critical Support Using Numara FootPrints
September 2009 - Numara FootPrints drives the creation of improved service desk workflow processes
Numara Software Launches Family of Integrated IT Asset Management Solutions
September 2009 - Eight Comprehensive Products Leveraging the "Power of One" Numara Asset Management Platform
Numara Software Shares Six Strategies For Managing Change
September 2009 - Strategic Change Process Tips Include Ways to Avoid Pitfalls, Methods for Establishing Gatekeepers, Creating Audit Trails and Controlling Unplanned Change Costs
Tottenham Hotspur Rings the Changes in its PCI DSS Project Using Numara FootPrints
September 2009 - Numara FootPrints helps give Tottenham Hotspur Football Club greater control and more effective management of PCI DSS-driven changes in its systems environment
Scottish Law Firm MacRoberts Drives Internal Efficiency with Numara FootPrints
September 2009 - Numara FootPrints drives the creation of improved workflow processes and business intelligence for cost-conscious law firms
Habitat Beats its Service Level Agreements with Numara FootPrints
September 2009 - Numara FootPrints upgrade enables Habitat's Service Desk to provide support to 36 Habitat stores around the country, exceeding its Service Level Agreements on over 5,000 calls a year
Fowlers Revs Up With Numara Track-It!
August 2009 - Total cost of ownership was a key driver for implementing Numara Track-It!
Oryx Align strengthens its offering with Numara Track-It!
August 2009 - Numara Track-It! help desk solution enables the IT services sector to manage its clients' growing and increasingly complex IT needs and demands
Numara Software Shares Key Strategies for Service Management Success in Today's Economic Environment
August 2009 - New Video Features Tips from a Leading Analyst Firm on How to Achieve Continuous Improvement and Better Business AlignmentPiloting Trinity House's IT function towards greater efficiency is a key driver
Trinity House: Signalling the way with Numara FootPrints
July 2009 - Piloting Trinity House's IT function towards greater efficiency is a key driver
Numara Track-It! delivers significant time and cost savings for legal experts, Rouse & Company
July 2009 - Communicating More Effectively With Numara Track-It!
East Lancashire Hospitals NHS Trust gets critical Help Desk support from Numara Track-It!
July 2009 - Numara Track-It! enables East Lancashire NHS Trust to support 25,000 calls a year in providing medical services to a local population of half a million people.
Milton Keynes Students get Self Service with Numara Track-It!
July 2009 - Numara Software continues its march into the education sector with its market leading help desk solution, Numara Track-It!
Numara Software Receives 2008 Communications Solutions Product of the Year Award
June 2009 - Numara FootPrints 9 Recognized for Outstanding Innovation
Numara Software Releases Numara Track-It! 9, Now with Integrated Change Management
June 2009 - New Version of Numara Track-It! Allows Customers to Better Track IT-Related Changes and Support ITIL® Best Practices
West Midlands Ambulance Service Gets Life Critical Support with Numara Track-It!
April 2009 - Help Desk Solution Offers Reliability, Flexibility and Automation to Enable the Country's Emergency Services to Deliver it's IM&T Support and Implementation Functions with Confidence
Numara Software Launches Solutions Center for Education
New Online Resource "Helps" Help Desk Professionals in the Education Sector
Numara Software Named a 2009 CODiE Awards Finalist
Numara FootPrints Selected for the 'Best Business Productivity Solution' Category by the Software & Information Industry Association
Housing Associations Benefit from Enhanced Control With Numara Track-It!
Numara Software, Inc. announced today that public sector housing group, AmicusHorizon and the South East, and Spectrum Housing Group, are cost effectively managing their IT assets and delivering superior end user support because they have installed Numara Track-It!
Numara® Software Wins 2009 Stevie® Award For Sales and Customer Service
Numara Software, Inc. was presented with a Stevie® Award in the ‘Sales Process of the Year’ category in the third annual Stevie Awards for Sales & Customer Service this week.
Numara® Software Named As Finalist in 2009 Stevie® Awards For Sales and Customer Service
Numara Software, Inc., announced today that the company was named a Finalist in the ‘Sales Process of the Year’ category in the third annual Stevie Awards for Sales & Customer Service.
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