Numara Software and Pink Elephant Share Critical Steps for Easing and Expediting ITIL Implementations to Drive Down Service Costs
Webinar and White Paper Demonstrate How Adopting the ITIL Framework Will Help Organizations Streamline IT Processes and Better Align IT Services with the Business
Tampa, Fla., December 10, 2009 – Numara® Software, Inc., a leader in service management and asset management solutions for IT professionals, and Pink Elephant, the global leader in IT Service Management consulting and training, today shared new resources for IT organizations looking to implement and reduce costs with ITIL. The new webinar and white paper share specific guidance for easing an ITIL implementation, delivering tangible service delivery benefits and improving productivity.
The webinar, titled, “ITIL – Starting Fresh or Need a Refresh?; Steps for Quick Success,” is now available on demand on the Numara Software Web site. During the hour-long webinar, Gary Case, principal consultant at Pink Elephant, and Don Cholish, product manager at Numara Software, educate viewers on the benefits of ITIL and provide key steps for a successful implementation with the goal of driving down service costs within an organization. Anyone considering or already in the process of implementing ITIL best practices -- ranging from IT managers to CIOs -- should attend this webinar. Topics covered in the webinar include:
- The benefits of implementing ITIL
- A recommended implementation approach
- Ways to streamline documenting processes
- Industry best-practice process design tips
- ITSM tools that speed time-to-implementation
Numara Software and Pink Elephant also co-authored the white paper, “Show Me the Money; How Life in the ITIL Fast Lane Can Deliver Success.” In addition to including real-world ITIL success stories, the paper examines the critical role of having an effective process in place to drive down service costs and improve productivity. It demonstrates that organizations with the ability to manage change effectively will be on the “fast-track” to success. Other topics covered are:
- The importance of process and automation in helping to stretch IT budgets
- How to accurately measure IT investments
- How to prove service value to the business
Watch the on demand version of the webinar ITIL – Starting Fresh or Need A Refresh?, or download the white paper, How Life in the ITIL Fast Lane Can Deliver Success.
About Numara Software
With more than 55,000 customer sites worldwide, Numara Software is a global leader in delivering practical, flexible solutions that allow IT organizations to improve service to their end-users. Our integrated IT service management and IT asset management software platforms enable organizations to efficiently automate a wide variety of IT related tasks and processes using interoperable solutions from a single, proven vendor. Widely known for our dedicated focus on ease of use and affordability for our customers, our IT solutions deliver fast time-to-value, increased control, and reduced risk for small businesses to large companies. For more information, visit: www.numarasoftware.com.
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