Numara Software Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Tampa, Fla., June 11, 2008 – Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Technology Marketing Corporation's (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named Numara FootPrints 8 as a recipient of a 2008 IP Contact Center Technology Pioneer Award. Customer Interaction Solutions has been the leading publication in CRM, call center and teleservices industries since 1982.
Named a CRM Excellence Award winner in both 2007 and 2008, Numara FootPrints 8 provides a 100% web-based service desk solution that allows organizations and departments of all sizes to reduce total cost of ownership, improve service desk efficiency and gain control over their IT environments. Numara FootPrints is one of the most comprehensive and adaptable service desk management solutions on the market today, and provides it's customers with the best depth of functionality, combined with low implementation and maintenance costs.
"Numara FootPrints 8 offers one of the most flexible, versatile, and easy-to-use solutions on the market," said David Weiss, chief executive officer of Numara Software. "We are honored to receive the IP Contact Center Technology Pioneer Award for the second year in a row; a testament to our team's ability to continually improve our products by adding innovative features based on customer feedback."
The 2008 IP Contact Center Technology Pioneer Award recognizes companies that have created a groundbreaking, successful IP contact center product or service. "Numara Software, Inc. has proven to our editorial team at Customer Interaction Solutions that Numara FootPrints 8 is a groundbreaking IP contact center technology. Numara FootPrints 8 has been designed with the needs of the contact center market in mind and the potential of IP behind it and deserves this significant honor," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "With technology as the key to the success of any call center, it is my pleasure to recognize Numara Software, Inc. for bringing advanced, pioneering technologies to market while providing high quality and superior applications."
The IP Contact Center Technology Pioneer Award winners will be highlighted in the July, 2008 issue of Customer Interaction Solutions magazine.
For more information, please visit: www.tmcnet.com.
For more information on Numara Software, please visit: http://numarasoftware.com.
About Numara Software, Inc.
Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments. Numara Software's trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.
With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 55,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises and departments of large multi-national organizations.
Contact:
Mary Maloney
Numara Software, Inc.
813.227.4685
mary.maloney@numarasoftware.com
Liz Boal
Greenough Communications
617.275.6522
lboal@greenoughcom.com
"Numara" and the Numara logo are registered trademarks of Numara Software, Inc. "Track-It!" and "FootPrints" are registered trademarks of Numara Software, Inc.
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast* and by over three million unique visitors each month worldwide, according to Webtrends In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.
WIMAX.TMCnet.com Now live!
Cable.tmcnet.com Now live!
For more information about TMC, visit www.tmcnet.com.
Company Contact:
TMC Contact:
Jan Pierret
203-852-6800, ext. 228
jpierret@tmcnet.com
|