Numara Software News

Press Release

Numara® Asset Manager now Compatible with Windows Vista®

Product Continues to Provide Organizations with 100% Visibility into IT Assets to Improve ROI, Manage Network Vulnerability and Provide Help Desk Services

Tampa, Fla., February 12, 2008 – Numara Software, Inc., a global provider of service desk solutions, today announced that Numara® Asset Manager, a service desk solution designed to provide a picture-perfect understanding of and insight into an organization’s IT assets, is now Windows Vista®-compatible.  The solution’s easy installation, deployment and audit procedures allow businesses to quickly assess their current IT landscape and efficiently develop plans for the future of their department and the business.

"Effective asset management tools are a critical component of any IT department, regardless of the type of business," said David Weiss, president and CEO of Numara Software.  "Whether you’re a CIO looking to increase return on IT assets, a security manager assessing your network’s software vulnerability, a help desk technician dealing with a trouble ticket or even a company considering migration to Windows Vista®, Numara Asset Manager will help you best serve your organization by providing up-to-date information on all IT assets."

Along with Windows Vista® compatibility, the newest version of Numara Asset Manager offers a range of enhanced functionality that allows customers to maximize service desk efficiency, control IT costs through automated inventory and manage software assets to ensure 100% compliance visibility.  Features of the solution include:

Detailed Asset Information
By providing valuable information about the usage of individual assets, Numara Asset Manager helps businesses identify cost-saving opportunities, address weak points in network security and improve help desk technician efficiency.  Immediate access to detailed information on installed software, hardware configuration and the location of each PC allows IT departments to maintain compliance by accurately determining which assets are necessary, which are under or over utilized and which must be adapted to the levels of standardization across the business.

Dynamic Business-Level Reporting
Using the customizable dashboard interface and detailed asset information of Numara Asset Manager, CIOs and IT technicians can compile dynamic business level reports to help drive increased ROI, set budget levels and avoid costly licensing violations.  The solution can reduce costs of major IT initiatives by up to 40%, save up to 25% in software licensing and improve help desk ticket turnaround by nearly 100% through its ability to automate and centralize data collection.

Vista Migration Planning
The new version of Numara Asset Manager allows IT departments to better plan for enterprise-wide upgrade projects, including customers planning to migrate to Vista.  The new Vista migration planning reports provide critical information required to properly plan and budget for a Vista migration.  Furthermore, enhanced “what if” planning tools create template-based queries to help with project planning and budgeting.

"As companies plan to upgrade to Windows Vista®, it’s imperative that they have a clear understanding of all of their IT assets," said Tony Thomas, product manager of Numara Software. "The hardware and software costing wizards from Numara Asset Manager allow organizations to more easily identify which machines on the network do not meet minimum standards for Windows Vista®."

For more information on Numara Asset Manager, visit www.numarasoftware.com/AssetManager.asp.

About Numara Software, Inc.
Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments.  The Numara Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises. To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-3031 or visit: www.numarasoftware.com.

Contact:
Mary Maloney
Numara Software, Inc.
813.227.4685
mary.maloney@numarasoftware.com

Liz Boal
Greenough Communications
617.275.6522
lboal@greenoughcom.com

"Numara" and the Numara logo are registered trademarks of Numara Software, Inc. "Track-It!" and "FootPrints" are registered trademarks of Numara Software, Inc.

Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.


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