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Numara Software Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions Magazine
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Numara FootPrints 9 has received a 2008 Product of the Year Award from Technology Marketing Corporation’s Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.

Independent Research Firm Cites Numara Software as a Strong Performer in Integration-Centric Customer Service Software Solutions
Numara FootPrints Recognized for Ease of Deployment and Customization.

Numara Software Launches Numara FootPrints 9
Latest Version Adds ITIL v3 Support, Integrated Service Catalog and New Mobility Solution.

Numara Software Welcomes New Higher Education Institutions to Its Customer Family
Universities Select Numara Software Service Desk Management Solutions to Keep Pace with Expanding IT Needs.

Numara Software Achieves Record-Breaking Year
Customers Continue to Adopt Companys Solutions to Gain Immediate Value and Lower Total Cost of Ownership Beyond Their IT Departments.

The Clemson University Tigers Attack IT Issues with Numara FootPrints
Renowned University Enrolls Numara Software for Campus-wide Help Desk Service Tool.

IT Service Desks Being Asked to Support More Requests with Fewer Staff
Numara Software, a global leader in service management solutions for IT professionals, has released the results of its recent user survey, which polled more than 500 IT professionals about the current state of the IT and service desk industry. Trends in the responses revealed that IT service desks are being asked to field increasing numbers of requests without increases to their staffing levels.

Numara Software Receives 2008 TMC Labs Innovation Award
Numara Software, a leader in service desk management solutions for IT professionals,announced today that Technology Marketing Corporation (TMC) has named Numara FootPrints as a 2008 TMC Labs Innovation Award winner from Customer Interaction Solutions magazine.

Customers Vote Numara Software 'Best in Class' and 'Best New Product' for Help Desk Solution
Service Desk Solution Provider Wins ContactCenterWorld.com Award for Second Year in a Row.

Numara Software Appoints Matt Dircks as Vice President of Product Strategy
Company Also Promotes David Giles to Vice President of Customer Advocacy.

Numara Software Receives 2007 Product of the Year Award from Communications Solutions
Numara FootPrints Honored for Outstanding Innovation.

Numara Software Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Technology Marketing Corporations (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named Numara FootPrints 8 as a recipient of a 2008 IP Contact Center Technology Pioneer Award.

Numara Software Releases Third Installment in Vista Migration Podcast
Product Manager Tony Thomas Describes Strategies for Successfully Facilitating the Migration to Microsoft Vista Using Numara Software Solutions.

Numara Software Launches New Version of Numara Track-It!
Numara Track-It! 8.5 Combines a More Integrated User Experience with Enhanced Performance and Rules Based Email Request Management.

Numara Software and SSPA to Co-Host Webinar on Achieving Service Excellence across the Organization
Webinar Will Discuss how Automating Customer Service Workflow throughout the Organization Can Make Realizing Support Excellence a Reality for Agents and Customers.

Independent Research Firm Cites Numara® Software as a Leader and Strong Performer in the Service Desk Management Tool Market
Numara Software Solutions Recognized among the 16 Most Noteworthy Products for the Small and Large Enterprise Markets.

Numara® Software to Present IT Compliance Solutions for Goverment Organizations at FOSE 2008
Senior Sales Engineer David Coffey Will Demonstrate Ease of Compliance Management with Numara Track-It!

Numara® Software Named a Finalist in the 2008 ContactCenterWorld.com Awards
Numara® FootPrints® Recognized for Best Technology Innovation in the Vendor Solution Category.

Numara® Asset Manager now Compatible with Windows Vista®
Product Continues to Provide Organizations with 100% Visibility into IT Assets to Improve ROI, Manage Network Vulnerability and Provide Help Desk Service.

Numara Software to Speak at Technosium 2008
Mark Krieger to Discuss How Mid-size Businesses Can Improve IT Service and Reduce IT Costs.