|
Why Customers Have Switched:
“Initially, it’s easy to say that Numara FootPrints saved us approximately $50,000. Even two years later, we can look back and not regret our decision to go with Numara FootPrints and, as a result, we continue to utilize the system for additional projects.”
- Cinergy Communications
“After evaluating the IT infrastructure at Siemens, we determined that the enterprise solution we had was too expensive to maintain in-house. And, we didn’t have the manpower required to manage and input changes - we are simply too busy. We were further constrained by our limited budget for annual consulting, support, and maintenance.”
- Siemens PT & D
“The decision to buy Numara FootPrints has turned out to be a great one. I'm glad we didn't choose an expensive enterprise tool like the one we had. Now, with this economy, I can’t spend a dime for extra costs for customizations and heavy consulting. I still have an application that I can grow and modify and not worry about additional expense. I can do it with the team I've got and the support I get from Numara Software.”
- HighMount Exploration and Production |
 |
Reduce Overall Costs by
Replacing Your Expensive Enterprise Software
Typical Problem Scenarios:
- You are using 50% of the features of your enterprise solution, but paying 100% of the annual maintenance fees
- Your current IT service desk management solution requires programming and expensive consultants to make simple changes
- The effort and cost to implement the latest version of your software is prohibitive, so you remain on an old version
- Your budget has been reduced and/or your staff, your support organization needs to respond faster to business changes, and you’re concerned about meeting service level requirements
- Your current service desk management solution does not adapt to multiple business processes
Numara FootPrints: A more practical, real world solution to address these problems.
Numara FootPrints is a leading, web-based solution for comprehensive service desk management that quickly reduces overall costs, helps support operations align with the business more effectively, enables them to do more with less, and consolidates business processes while improving productivity.
Top Reasons Why Organizations Have Switched to Numara FootPrints:
- Significantly reduced upfront, annual and long-term costs for licenses, maintenance, consulting, changes and customizations
- Reduced complexity and faster time to productivity with implementations, changes, and upgrades to support the business – all without programming, heavy consulting engagements or dedicated staff requirements
- Comprehensive, integrated service management processes, including extremely flexible workflow automation, that work with the tools your organization has today and offers broad platform support
- Fast-to-implement ITIL® process automation for the processes you actually need leveraging a modular, stepped approach to implementation
- Unparalleled automation value with the ability to consolidate multiple tools and quickly automate numerous business tracking processes across the organization worldwide - at no additional cost
Numara Software is a leading, worldwide provider of IT service management solutions to more than 50,000 customer sites throughout the world. Unlike many competitors in the market today, Numara Software is solely focused on IT service management solutions and dedicated to helping IT and Support organizations improve service delivery, manage costs more effectively, and achieve service level excellence.
|
