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Focus on the Customer
Customer Testimonial
"For me, the major strength of online learning is that I can schedule a segment of time to learn at my own desk, inside the application, from a pro--which is both convenient and efficient."
Jimmie Gail Jackson
IT Assistant Empire Construction
"The ability to attend training from my desk is awesome."
Bryan G. Sheffler
Desktop Support Technician AGInteractive
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Numara Track-It! Online Training Subscription
Numara® Track-It! ® Online Training is a fully interactive, instructor-led, web-based training solution. Technicians enroll in Track-It! Online Training to learn software operation or deepen their existing Track-It! knowledge. Your subscription also includes access to pre-recorded training sessions which are always available so even the busiest of technicians can learn to maximize the benefits of Track-It!. Unlimited sign-ups and no per class charge mean there’s always an online training seat available.
The Numara Track-It! Online Training subscription also includes over 30 software simulated lessons for you to interact with and learn Track-It! Reporting using Crystal Reports. Learn how to build those critical reports essential for managing your Help Desk. Best of all, you can learn at your own pace and when it’s convenient for you.
Sessions are scheduled in two week cycles and are built around 30-, 60- and 90- minute blocks of time. Students register online for the sessions they want. Attend as many classes as many times as you want, it’s all included in your Online Subscription.
Why Choose Online Training?
- It’s a convenient and quick way for busy help desk professionals to master Numara Track-It! or refresh understanding about specific topics
- It’s a cost effective approach to improve support staff knowledge and productivity while improving customer service
- It’s customizable to your learning style - choose a combination of instructor-led, pre-recorded or software simulation courses
Call +27 (0) 21 447 6106 to speak to a representative
If you have an questions, please contact our Training Department.
**Note: All training takes place on the current product release
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